There are many ways Smart Insight can benefit your unique business
Imagine the possibilities and be inspired to connect to your business in a new way
Optimise In-house Apps
Measure effectiveness of in-house apps and gain perspective of the investment made. Go beyond the number of downloads and understand context, user behaviour and means of access for a complete picture to address enhancements and future requirements / policies
Being Customer Focused
Imagine seeing a real-time picture of all customer facing touch points in your business. The potential to enhance response / resolutions times, determining the optimum call back schedule and measuring customer satisfaction with enhanced insight across all job functions in the business
Cost Allocation
A fresh new way of seeing the consumption of IT resources that support mobile, within the business. Understand at a granular level future expansion requirements, hot spots of demand and the ability to allocate cost between business / product lines, based on actual consumption
Compliance and Transparency
Wherever regulatory compliance (finance) and cost transparency (public sector / charities) of mobile spend are required, imagine having an independently verifiable audit trail of all communication use, from mobile smart devices, available in real time
